General Delivery Orientation
For driver and pharmacy applicants. This introduction is not a HIPAA certification or authorization to begin deliveries.
Protect information
Use only the approved delivery platform for patient information. Never enter patient details, prescription labels, signatures, or live delivery records into this recruiting portal.
Pickup and handoff
Follow the originating pharmacy’s instructions. Verify the package using the approved delivery platform, keep it sealed, and document custody there.
Delivery issues
If delivery cannot be completed, contact dispatch through the approved operational channel. Follow the pharmacy’s return instructions; do not hold packages overnight.
Handling requirements
Follow the pharmacy’s packaging and temperature instructions. Report damage or temperature concerns immediately through the approved operational channel.
Verification and proof
Follow the pharmacy’s recipient verification and handoff requirements. Record the required proof accurately in the approved delivery platform; never mark an incomplete delivery as completed.
Secure access and safe driving
Use your individual delivery account and keep your device secure. Report a lost device or lost access promptly. Notify dispatch of delays and only interact with the app after stopping in a safe, legal place.
Knowledge Check — 10 Questions
Answer all 10 questions correctly. Incorrect answers must be corrected before completion can be saved.
Sign in with your application account, or submit a driver application or pharmacy inquiry first.
Sign in with the account used for your driver application or pharmacy inquiry.
